Talk to a real person

Questions, quotes or a shipment that needs attention. A coordinator answers every message, usually within the hour.

Send us a message

Pick a topic so it reaches the right team first time.

Average reply time: under 1 hour on business days

Reach the right team

Each desk has its own line, so you skip the switchboard and talk to a specialist.

Sales and quotesNew shipments, rates and long term contracts.sales@thejordanslogistics.example+1 (800) 555 0142
Customer supportExisting bookings, tracking and delivery changes.hello@thejordanslogistics.example+1 (800) 555 0142
Customs deskEntries, duties, holds and paperwork questions.customs@thejordanslogistics.example+1 (800) 555 0142
Pet transportCrates, health papers and travel planning for pets.pets@thejordanslogistics.example+1 (800) 555 0142
PartnershipsCarriers, warehouses and service providers.partners@thejordanslogistics.example+1 (800) 555 0142

Our offices

Select an office to see it on the map. Visits are by appointment.

Before you get in touch

Quick answers to what people ask us most.

How fast will I hear back?

Messages sent during business hours are answered within the hour. Anything sent after hours is answered first thing the next business day.

My shipment is delayed. Who do I call?

Call customer support or your coordinator directly. Have your tracking number ready so we can pull up the shipment straight away.

Can I visit an office?

Yes, by appointment. Send a message with the office and a preferred time and we will confirm.

Do you offer quotes by phone?

Yes. Call sales with the pickup city, delivery city, weight and dates, and we can usually price it while you are on the line.