Parcels

Express and economy parcel delivery, scanned at every stop and signed for at the door, with photo proof sent the moment it lands.

1 to 3 daysTypical delivery
Up to 30 kgPer box
Signed or photoProof of delivery

Small parcels, handled with care

Send documents, samples and online orders with the same care as a full container. Every box gets its own tracking number, is scanned at each stop, and is signed for or photographed at delivery, so you and your customer always know where it is.

What is included

Tracking for every boxEach parcel gets its own tracking number.
Signed deliveryA signature on arrival when you need it.
Photo proofA delivery photo sent straight to you.
Business accountsMonthly billing and volume pricing.
Prepaid returnsReturn labels ready for your customers.
Cover on requestInsurance for higher value parcels.

How it works

Step 1Book or print a labelBook online or with your coordinator.
Step 2Pickup or drop offWe collect, or you drop at a hub.
Step 3Sort and moveSorted the same day onto the right route.
Step 4Deliver with proofSigned for or photographed at the door.

Parcel services

ServiceDeliveryMax weightBest for
Next dayNext business day30 kgUrgent documents and parts
Two day2 business days30 kgOnline orders
Economy3 to 5 business days30 kgCost sensitive shipments
Same day localWithin hours20 kgMetro area deliveries

Times are for domestic deliveries in business days.

What affects the price

Weight and sizeThe higher of actual weight or size based weight.
SpeedNext day, two day or economy.
DistanceDelivery zone from origin to destination.
ExtrasSignature, insurance and Saturday delivery.

Parcels questions

Not covered here? Ask a coordinator.

What is the largest parcel you take?

Up to 30 kg and 300 cm in length plus girth. Larger items ship as freight.

Do you ship parcels abroad?

Yes, through our air partners. International parcels need a customs description and value.

What if nobody is home?

The driver leaves a note and tries again the next business day, or the parcel can be held at the nearest hub.

Are there discounts for volume?

Yes. Business accounts get pricing based on monthly volume.

Related services

All services